24-Hour Emergency Assistance
Morris Insurance prides itself on its commitment to our clients. We want to be able to sit down with you to review your insurance, to
Guideline For Claims
In the event of an unfortunate event our dedicated team can assist you along the claims process. If you have any questions through the claims process our staff will be there to provide support and assist with any questions or helpful tips.
Report
Report the incident to the applicable authorities (police, fire department).
Give the Details
Contact Morris Insurance with all relevant details (who, what, where, when, and why) of your situation. You may want to contact the insurance company you are insured with above outside our normal operating hours.
Assessment of Claim
You will be contacted by an adjuster within 24 hours of your report. The adjuster will assess your insurance claim and guide you through the claims process.
Record the Details
Record the details of your insurance claim in a notebook, including the details of important conversations (date and time, what was discussed, what was agreed to). This will prevent confusion and help to manage your claim.
Gather Documents
Gather supporting documents from your insurance claim for the adjuster, who will use them to assess your loss and confirm the value of your lost or damaged property. It's important to keep copies of these documents for your own files.
Negotiate an Offer
The adjuster will negotiate an offer with you; if agreed upon, they will also arrange for payment of your insurance claim or replacement of your property. This will depend on the terms of your insurance policy.